Policies and Procedures
- Only one person from each category or classification is permitted to join Plymouth Business Network. If a category conflict of interest should
- occur the existing category member’s approval will be sought before the application can be processed.
- Memberships may be cancelled/suspended for failure to adhere/comply with the policies, procedures and the code of practice of the Plymouth
- Business Network.
- Members must not invite guests from another trade or profession in a category already represented within the network group unless sanctioned
- by the member affected.
- Members may invite the same guest up to 3 times in any 6 month period this may only be waived by the membership committee.
- Members are expected to make contributions by way of bringing visitors, referrals or testimonials to meetings.
- Visitors are allowed to present their business in the 60-second presentations and to take part in the giving and receiving of referrals to club members
- and other visitors. Members may appoint a substitute to represent their company if not available to attend.
- Weekly meetings start at 7.00 am and run to 8.30 am. Members are asked to arrive 10 minutes before to book in and stay for the entire meeting.
- Members are expected to attend 1 out of 2 meetings in a calendar month or send a substitute.
- The membership committee reserve the right to ask a member to leave/resign from the club if complaints are received from other members of the club about unacceptable attendance, bad service, poor quality of product/service or inappropriate behaviour towards members and visitors.
- Members who wish to change their classification/category will have to submit a new application to the membership committee.
- The chairman and one admin staff are exempt monthly subscriptions throughout their term for the time and effort involved in running the club.
- Membership fees are not refundable in all circumstances.
- All new members are to complete an application form with a signed copy of the policies and procedures.
- Membership categories will be classed as vacant if the monthly membership fee is not paid by the last working day of the month.
- The policies and procedures will be updated and maintained on the PBN website www.plymouthbusinessnetwork.co.uk: this will be the master
- copy and will take precedence over all printed copies.
MEMBERS’ CODE OF PRACTICE
- Members agree to follow up received referrals within 7 working days.
- Members agree to keep all professional qualifications required in the category applied for current during their tenure.
- All members agree to abide by all of the policies and procedures set out on the Plymouth Business Network website and to conduct themselves in a professional manner.
- Members agree to provide services at the prices quoted/agreed and complete work/services to the best of their ability.
- Members agree that if a complaint is made about the quality/standard of work/services provided the member agrees to rectify the problem at no extra charge to the client.
- Members agree not to pass or disclose personal and confidential information received by members to third parties.
- All members agree that if they miss 4 consecutive meetings that the membership committee can terminate the membership of Plymouth Business Network immediately without any refund.
FEES
- Monthly members meeting cost £30.00 this includes a continental or full English breakfast.
- (Insert) Weekly meeting cost for visitors £15.00 this includes a continental or full English breakfast to be paid in advance no refunds for non-attendance. (max attendance as visitor 3 times in a 6 month period)